How to Contact Cincinnati Children's Hospital Medical Center

The Cincinnati Children's Hospital Medical Center postal address is:
3333 Burnet Avenue Cincinnati, OH 45229-3036
Cincinnati Children's Hospital Medical Center can also be reached via email, development@cchmc.org, or telephone, 513-636-4561 or 1-800-344-2462.

Visitors to the Cincinnati Children's Hospital Medical Center Web Site

All visitors to the Cincinnati Children's Hospital Medical Center web site are being provided access to the web site, free of charge, subject to the following terms and conditions. By using this Web site, you signify your acceptance of our Legal Disclaimer and Privacy Statement (as each may be updated and amended at any time) and your agreement to adhere to these terms and conditions. Please check back for updates to our Legal Disclaimer and Privacy Policy.

Use of Cincinnati Children's Hospital Medical Center Materials

You may download, use, and copy the materials found on Cincinnati Children's Hospital Medical Center web site for your personal, noncommercial use only, provided that all copies that you make of the material must bear any copyright, trademark or other proprietary notice located on the site which pertain to the material being copied.

Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the material or the products, services, processes or technology described therein.

All such rights are retained by Cincinnati Children's Hospital Medical Center, its affiliates and subsidiaries, and/or any third party owner of such rights. You may not create framed links to Cincinnati Children's Hospital Medical Center web site without express written permission from Cincinnati Children's Hospital Medical Center.

Use of Cincinnati Children's Hospital Medical Center Design Marks

The information provided in this web site is intended to educate the reader about certain medical conditions and certain possible treatments. It is not a substitute for examination, diagnosis, and medical care provided by a licensed and qualified health professional. If you believe you, or your child, or someone you know, suffer from the conditions described herein, please see your health care provider. Do not attempt to treat yourself, your child, or anyone else without proper medical supervision.

Using Information on the Web Site

The information provided on this web site is intended to educate the reader about certain medical conditions and certain possible treatments. It is not a substitute for examination, diagnosis, and medical care provided by a licensed and qualified health professional. If you believe you, or your child, or someone you know, suffer from the conditions described herein, please see your health care provider. Do not attempt to treat yourself, your child, or anyone else without proper medical supervision.

Disclaimer of Liability

The materials on the Cincinnati Children's Hospital Medical Center web site are provided to you free of charge, "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

IN NO EVENT SHALL CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, USE, OR DATA WHETHER BROUGHT IN CONTRACT OR TORT, ARISING OUT OF OR CONNECTED WITH ANY CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER WEB SITE OR THE USE, RELIANCE UPON OR PERFORMANCE OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM ANY CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER WEB SITE.

Link Disclaimer

We provide links to web sites operated by other parties. The links are provided for your convenience only. The presence of a link does not imply any endorsement of the material on the web sites or any association with the web site's operators. We do not operate, control or endorse any information, products or services provided by third parties through the Internet. We are not responsible for the content and performance of these sites. Use of linked sites is strictly at your own risk including any risks associated with destructive viruses.

Information Provided to Cincinnati Children's Hospital Medical Center Via the Internet

Do not send Cincinnati Children's Hospital Medical Center any confidential or proprietary information. Any feedback, data, answers, questions, comments, suggestions, ideas, or the like which you send to Cincinnati Children's Hospital Medical Center will be treated as being non-confidential and nonproprietary, and you agree that any such information you choose to provide may be reproduced, used, and distributed by Cincinnati Children's Hospital Medical Center for any purpose without restriction.

Information Provided to Cincinnati Children's Hospital Medical Center Via the Internet

Do not send Cincinnati Children's Hospital Medical Center any confidential or proprietary information. Any feedback, data, answers, questions, comments, suggestions, ideas, or the like which you send to Cincinnati Children's Hospital Medical Center will be treated as being non-confidential and nonproprietary, and you agree that any such information you choose to provide may be reproduced, used, and distributed by Cincinnati Children's Hospital Medical Center for any purpose without restriction.

Endorsements

All product and service marks contained herein that are not Cincinnati Children's Hospital Medical Center marks are the trademarks of their respective owners. References that we may make to any names, marks, products or services of third parties or hypertext links to third party sites or information do not necessarily constitute or imply Cincinnati Children's Hospital Medical Center endorsement, sponsorship, or recommendation of the third party, information, product, or service.

HOW CINCINNATI CHILDREN’S GIVING SITES WILL USE YOUR INFORMATION

Fundraising Activities We may contact you to raise funds for Cincinnati Children’s, and you have the right to opt out of receiving fundraising communications. We may use or disclose your information to contact you for fundraising activities for or by Cincinnati Children’s or on our behalf by others.

As an individual constituent, you can subscribe, donate to organizational causes, create a peer-to-peer fundraising or team page, and/or register for or purchase tickets, events, reservations, merchandise, and/or other activities. We collect basic information from you so that you can donate, log onto our giving site, and use the service/application. You may browse our sites without participating in our giving, events, or peer-to-peer fundraising campaigns.

If you participate in a campaign, we may ask you to provide the following: 
  • First and last name. 
  • Physical address for billing or receipt purposes. 
  • Email address 
  • Desired password and your display name (only for our peer to peer or event fundraising).
  • Date of birth
  • Information about your activities and interests.

When you donate via the sites, other services you may be asked to share certain information with Cincinnati Children’s including your credit card/financial information and contact information.

Credit card information collected by Cincinnati Children’s giving site undergoes a tokenization process performed by our third-party service provide and is not stored directly. The information is only used to perform the transaction and any recurring or guaranteed minimum transactions to which you have agreed.

As Required by Law We will disclose your information when required by law.

Marketing We are not permitted to use your information in order to conduct marketing activities unless you have specifically authorized the communication.

Sale of Protected Health Information We are not permitted to sell your information unless you have specifically authorized the disclosure.

Information We Collect from Facebook. We may provide you with the opportunity to connect via Facebook, through our sites or applications. For example, you can indicate that you are going to participate in a Campaign and invite your Facebook friends to join that Campaign. If you log into Facebook through our sites or applications, we might get access to your basic information, which includes your name, user ID and your donation information. We will receive this information only if you opt for it to be included when you donate or participate in a campaign benefiting Cincinnati Children’s. We store the information that we receive from Facebook donations only.

Rights to User Information

Users have the right to ask us to delete or remove personal user data and may exercise their rights of cancellation and deletion by calling 513-636-4561 or by sending an email to development@cchmc.org with delete/remove in the subject line. We will respond to your request to remove it within 30 days.

If you do not want to be contacted for fundraising efforts, user can opt out of fundraising services or emails from Cincinnati Children’s by calling 513-636-4561 or send an email to development@cchmc.org with unsubscribe in the subject line.

Privacy Policy

This is how Cincinnati Children's Hospital Medical Center will handle information learned about you from your visit to our web site. The information Cincinnati Children's Hospital Medical Center receives depends upon what you do when visiting our site. For each visitor to the web site, the Cincinnati Children's Hospital Medical Center web server automatically recognizes the consumer's domain name and email address (where possible).

Cincinnati Children's Hospital Medical Center collects the domain name and email address (where possible) of visitors to our web site, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. Cincinnati Children's Hospital Medical Center collects this information by using "cookies," which are small files stored on your computer's hard drive. Cookies are text information files that your web browser places on your computer when you visit a web site. Most browsers accept cookies automatically but can be configured not to accept them or to indicate when a cookie is being sent.

The information Cincinnati Children's Hospital Medical Center collects is used to improve the content of the web site, used to customize the content and/or layout of our page for each individual consumer and used by Cincinnati Children's Hospital Medical Center to contact consumers for marketing purposes.

You also may decide to send Cincinnati Children's Hospital Medical Center personally identifying information, for example, in an electronic mail message or by voluntarily disclosing that information by completing an online survey. Cincinnati Children's Hospital Medical Center may use personally identifying information from you to respond to your inquiries or for other internal business purposes. This information will not be sold or rented to third parties. You should be aware, however, that others may access such information and use it, though any such use would be without the consent of Cincinnati Children's Hospital Medical Center.

Cincinnati Children's Hospital Medical Center will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information.

The Cincinnati Children's Hospital Medical Center web site is managed in the State of Ohio, United States of America. Cincinnati Children's Hospital Medical Center makes no representation that materials found at the site is appropriate or available for use in other locations. If you access the Cincinnati Children's Hospital Medical Center site from other locations, you are responsible for compliance with local laws.

To read the hospital's general privacy policy click here.